This Privacy Policy explains what information Austin Realty Experts collects when you use our website, how we use it, and the choices you have. We've written it in plain language and we keep the data we collect to a minimum.
Who we are
Austin Realty Experts is a residential real estate brokerage and referral network based in Austin, Texas, owned and operated by Kyle Frazier, Broker/Owner (TREC License #467743). In this policy, "we," "us," and "our" refer to Austin Realty Experts.
Information we collect
Information you give us. When you fill out our contact form or reach out to us, we collect the details you choose to share — typically your name, email address, phone number, information about your home and its energy systems, and the contents of your message.
Information collected automatically. Like most websites, our site or its hosting provider may automatically record basic technical information such as your device type, browser, and general location, and we may use privacy-respecting analytics to understand how visitors use the site. If we add analytics or advertising tools in the future, we will update this policy accordingly.
How we use your information
We use the information you provide to:
- Respond to your questions and requests;
- Match you with a licensed agent or, for system inspections, a local solar company that can help with your home;
- Provide, improve, and follow up on our real estate and referral services; and
- Meet our legal, tax, and regulatory obligations.
How we share your information
We share your information only as needed to do what you've asked us to do. That can include sharing your details with a licensed agent in our network or a trusted solar company so they can assist you, and with service providers who help us operate (such as email or hosting providers). We may also disclose information when required by law or to protect our legal rights.
Your privacy rights
Depending on where you live — including under the Texas Data Privacy and Security Act — you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate information;
- Request that we delete your information;
- Obtain a copy of information you've provided; and
- Opt out of any sale of personal data or targeted advertising (note: we do not sell personal data or use it for targeted advertising).
To exercise any of these rights, please contact us. We will respond within the time required by applicable law. You may appeal a decision by contacting us again; if we deny your appeal, you may contact the Texas Attorney General.
Cookies and tracking
Our site aims to use as few cookies as possible. If we introduce cookies, analytics, or similar technologies, most browsers let you refuse or delete cookies through their settings. We honor recognized universal opt-out signals where required.
Data security
We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Children's privacy
Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, please contact us and we will delete it.
Links to other sites
Our site may link to third-party websites, including government resources and partners in our network. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the site after an update means you accept the revised policy.
Contact us
If you have questions about this policy or how we handle your information, please send us a message. Austin Realty Experts · Kyle Frazier, Broker/Owner · Austin, TX.